When a heavy-duty truck stops on the road, every minute of downtime costs money. For Trucks Ltd. provides emergency assistance and on-site repair for Renault Trucks and other European brands – in Bulgaria and abroad – with a focus on getting your truck back on the road or safely recovered to a workshop.
What our emergency service includes
- Emergency phone number: +359 878 20 18 17
- Initial phone consultation and remote diagnostics
- Dispatching a mobile technician to the breakdown location – road, parking or customer site
- Off-site service when the truck cannot be driven to the workshop
- Coordination and organisation of recovery (towing) of heavy-duty vehicles when needed
Typical situations we can help with on site
- Engine and starting issues – no start, loss of power, emergency mode
- Electrical system faults – lights, dashboard, sensors, ECU communication
- Failures in air brake systems, ABS and EBS – leaks, faults, braking issues
- Problems with suspension and running gear where a temporary solution to reach a workshop is possible
- On-site diagnostics with genuine equipment and fault code clearing when it is safe to do so
Recovery and safety
When on-site repair is not possible or not safe, we assist with:
- Recovery (towing) of the truck to our workshop or to a customer-specified location
- Advice on how to secure the vehicle safely at the roadside
- Planning the subsequent workshop repair
Coverage – Bulgaria and abroad
Our emergency assistance is primarily available on the territory of Bulgaria, but when needed and by prior arrangement we can support you abroad as well – including consultations, remote diagnostics and coordination with partner workshops.
Why choose our emergency assistance
- A team with long-standing experience in Renault Trucks and other European heavy-duty brands
- Focus on minimising downtime and restoring your operations as quickly as possible
- Seamless transition from on-site repair to full workshop repair when needed
- Access to genuine and aftermarket parts via our warehouse connection
If your truck has broken down, do not wait – call +359 878 20 18 17 to discuss the situation and get the fastest and safest solution.