We are committed to protecting your personal data and processing it in accordance with applicable law and the GDPR.
1. What data we collect
- Name and contact details (e‑mail, phone) when you register or place an order;
- Shipping and billing address;
- Order information (ordered products, amounts, payment method);
- Technical data – IP address, browser type, cookies used to improve the website.
2. How we use your data
- To receive and process your orders;
- To communicate with you regarding orders, payments and deliveries;
- To improve our services and the user experience in the online store;
- To comply with legal obligations (accounting, tax regulations, etc.).
3. Cookies
Our website uses cookies to remember your preferences, improve functionality and analyse traffic. You can delete or block cookies at any time from your browser settings.
4. Data storage and protection
- We apply appropriate technical and organisational measures to protect your personal data;
- Only authorised personnel have access to the data;
- Data is stored only as long as necessary for the purposes for which it was collected or as required by law.
5. Data sharing
We do not sell or rent your personal data. Data may be shared only with:
- Courier companies – for the purpose of shipping your order;
- Payment providers (e.g. Paysera, PayPal) – for processing payments;
- Public authorities – only where required by law.
6. Your rights
In accordance with the GDPR you have the right to:
- Obtain information whether we process your personal data and receive a copy;
- Request rectification of inaccurate or incomplete data;
- Request erasure of data (“right to be forgotten”) under the conditions of the law;
- Request restriction of processing or object to processing;
- Request data portability to another controller.
7. Contact
If you have any questions about this Privacy Policy or the processing of your personal data, please contact us at: info@trucktool.bg.
Last updated: 29.01.2026